I am grateful for the opportunity to participate in the OWWA ICT Training Program, where I completed the Office Management and Administration course. Throughout the training, I gained valuable knowledge and practical experience in office management, communication, and records management. The program helped me deepen my understanding of essential office procedures and strengthened my ability to handle administrative tasks efficiently and responsibly. One of the most meaningful parts of the training was the enhancement of my computer skills, particularly in using digital tools and software that are necessary in a modern office environment. These skills have prepared me to manage documents, organize information, and support office operations with greater accuracy and confidence. The training also helped shape my professional values. I learned the importance of professionalism at work, especially when interacting with colleagues and clients. I developed stronger confidence in performing tasks, improved my teamwork skills, and understood the value of maintaining organization in all aspects of office work. Overall, the OWWA ICT Training Program has equipped me with the skills, discipline, and mindset needed to become an effective and reliable office administration professional. I am thankful for the experience and confident that the lessons I gained will guide me in my future career endeavors.
Darlene
